Empleo
About FACTUREE – The Online Manufacturer
Within the last five years, FACTUREE has managed to establish a completely new form of parts procurement: Until now, it has been incredibly challenging for engineers to find the right manufacturers for their technical components. Due to strong price fluctuations, high quality differences and slow response times, conventional procurement of custom parts was very non-transparent, time-consuming and often frustrating.
With the help of FACTUREE, companies and research institutes can now easily procure their individual components online and on demand. Our team combines their technical know-how with the intelligence of our self-developed software system. Within our network, we always find the most suitable manufacturing partners in terms of quality, lead time and price. Our customers also benefit from rapid quotations and our excellent customer service.
The drivers of our success are entrepreneurship, hands-on mentality, and efficiency. We are proud of the fact that FACTUREE now has around 40 colleagues and that we continue to grow organically – always profitably and without investor funds. Our working atmosphere is characterized by continuous learning, mutual support and the development of potential. In their daily cooperation, our diverse team places particular emphasis on fairness, openness and a sense of responsibility. With this team spirit, we want to further innovate the market and our company.
Are you interested in supporting us on this mission? Become part of our growing team now and help your new colleagues shape the future of Online Manufacturing. At our Berlin site, we are looking for you as our:
Your tasks with us:
- Further development and communication of the FACTUREE employer brand
- Implementing our hiring plan and recruiting new colleagues for the Sales, Purchasing, IT, Marketing and Accounting departments
- Selecting and managing (new) recruiting channels
- Securing and optimizing the candidate journey throughout the process up to onboarding
- Conducting employee listening initiatives and feedback discussions
- Planning and coordinating development activities for your colleagues
- Assuming administrative HR tasks and responsibility for the HR budget
- Cooperating with our freelance HR experts at the operative and strategic level
- Developing the HR department to be future ready
Your profile:
- Qualification in the area of economics or human resources management
- HR all-rounder with relevant work experience in recruiting and employer branding, ideally in talent retention & development as well
- Experience in using HR software solutions for recruiting and managing employees
- Advantageous: knowledge of German labor laws and experience in applying for work visas
- Competent with tools for efficient teamwork and more productivity – ideally Google Workspace and Trello
- Proficient in German and English – written and spoken
- Strong organizational skills
- Pronounced strength in communication and decision-making
- High level of service orientation
- Team player based on trust, sense of responsibility and independence
- Inspired by the possibilities of the modern world of work
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Cooperate with our account managers in processing customer inquiries
- Provide technical evaluation of the requested parts and components
- Calculation of purchase prices and selection of suitable suppliers for each project
- Management of production orders
- Provide clarification to clients regarding technical queries in the ongoing manufacturing process
- Serve as mediator and problem solver in case of complaints
- Establish long-term relationships with our suppliers
- Important to know: in this position, you will not work directly with machines or in any manufacturing process
Your profile:
- Bildung im Bereich Ingenieurwissenschaften, Wirtschaftsingenieurwesen, Produktdesign, technischer Einkauf oder Maschinenbau
- Studienabschluss ist wünschenswert, aber kein Muss
- Affinity for technical topics
- Kenntnisse in den Bereichen Herstellungsmethoden, Materialkunde und Zeichnungsteile sind ein Pluspunkt
- erste Praxiserfahrung im Zulieferermanagement ist vorteilhaft
- Routine use of software to increase own productivity
- Pronounced strength in communication and decision-making
- High degree of service orientation, inquisitiveness and ability to learn
- Strong organizational skills, enjoys multitasking and has an eye for detail
- Team Player with a sense of responsibility
- Proficient in German and English – written and spoken
- Other foreign languages are an advantage (e.g. French, Italian, Spanish, Chinese)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced strength in communication and decision-making
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Proficient in German and English – written and spoken
- Other foreign languages are desirable (e.g. French, Italian, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced strength in communication and decision-making
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Very good knowledge of German, Italian and English, both written and spoken
- Other foreign languages are desirable (e.g. French, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced strength in communication and decision-making
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Very good knowledge of German, French and English, both written and spoken
- Other foreign languages are desirable (e.g. Italian, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Receiving customer inquiries by phone and forwarding them to the responsible colleagues in account management
- Reactivation of existing customers and obtaining feedback through targeted direct contact by telephone
- Support of our marketing activities
- Concept development to improve our service
Your profile:
- German language skills at native level
- Very good knowledge of the following other languages: English, French, Spanish and Italian
- Practical experience in customer service and in the use of sales software is an advantage
- Ideally interested in technical topics and the further development of our internal CRM software
- Strong communication skills, empathy and negotiation skills
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Agile further development of our own ERP system, which is used daily by your colleagues in Sales and Purchasing to make our customers happy
- Prioritization features in cooperation with the product owner and the development team
- Promoting self-organization in the team according to the Scrum method
- Supporting and guiding other team members in the implementation and improvement of features
- Observing user interactions in our software and gathering feedback
- Contributing new technologies and design ideas to continuously improve the product
Your profile:
- At least three years of software development practice in the areas of system architecture, implementation, design, testing, and operations
- Expertise in developing with JavaScript ES6 from front- to backend
- Good knowledge of NodeJS and MongoDB
- Ideally experience with React, View or Angular
- Know-how in building APIs
- First experience in deployment (AWS)
- Nice to have: familiarity with Parse Server
- High degree of customer orientation and pragmatism
- Interest in different perspectives and fun at work
- Team player based on trust, sense of responsibility and independence
- Very good written and spoken English
What we offer you:
- Agile environment with daily standups, bi-weekly sprints and retros
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Please send your application without photo and only by e-mail to career@facturee.de.
Applications from women and/or people with a migration background are explicitly welcome for all positions. FACTUREE guarantees the equality of women and men in accordance with the provisions of the Equal Opportunities Act ("Landesgleichstellungsgesetz"). Severely handicapped persons who are recognized as such will be given preferential treatment if they are equally qualified.