Carrière
A propos de FACTUREE – Le Fabricant en Ligne
Au cours des cinq dernières années, FACTUREE a réussi à établir une toute nouvelle forme d'approvisionnement en pièces : Jusqu'à présent, il était incroyablement difficile pour les ingénieurs de trouver les bons fabricants pour leurs composants techniques. En raison des fortes fluctuations de prix, des différences de qualité élevées et des temps de réponse lents, l'approvisionnement conventionnel en pièces personnalisées était très peu transparent, chronophage et souvent frustrant.
Avec l'aide de FACTUREE, les entreprises et les instituts de recherche peuvent désormais se procurer facilement leurs composants individuels en ligne et à la demande. Notre équipe combine son savoir-faire technique avec l'intelligence de notre système logiciel développé par nos soins. Au sein de notre réseau, nous trouvons toujours les partenaires de fabrication les plus adéquats en termes de qualité, de délais et de prix. Nos clients bénéficient également de devis rapides et de notre excellent service clientèle.
Les moteurs de notre succès sont l'esprit entrepreneurial, notre approche pratique et notre efficacité. Nous sommes fiers du fait que FACTUREE compte aujourd'hui environ 40 collègues et que nous continuons à nous développer de manière organique - toujours de manière rentable et sans fonds d'investisseurs. Notre atmosphère de travail est caractérisée par l'apprentissage continu, le soutien mutuel et le développement du potentiel. Dans leur coopération quotidienne, notre équipe diversifiée met l'accent sur l'équité, l'ouverture et le sens des responsabilités. Grâce à cet esprit d'équipe, nous voulons continuer à innover sur le marché et dans notre entreprise.
Êtes-vous désireux de nous soutenir dans cette mission ? Rejoignez dès maintenant notre équipe en pleine expansion et aidez vos nouveaux collègues à façonner l'avenir de la fabrication en ligne. Sur notre site de Berlin, nous vous recherchons en tant que :
Your tasks with us:
- Cooperate with our account managers in processing customer inquiries
- Provide technical evaluation of the requested parts and components
- Calculation of purchase prices and selection of suitable suppliers for each project
- Management of production orders
- Provide clarification to clients regarding technical queries in the ongoing manufacturing process
- Serve as mediator and problem solver in case of complaints
- Establish long-term relationships with our suppliers
- Important to know: in this position, you will not work directly with machines or in any manufacturing process
Your profile:
- Education in engineering, industrial engineering, product design, technical purchasing or mechanical engineering
- University degree is desirable but not a must
- Affinity for technical topics
- Knowledge of manufacturing methods, material science and custom parts is a plus
- First practical experience in supplier management is beneficial
- Routine use of software to increase own productivity
- Pronounced communication and decision-making skills
- High degree of service orientation, inquisitiveness and ability to learn
- Strong organizational skills, enjoys multitasking and has an eye for detail
- Team Player with a sense of responsibility
- Proficient in German and English – written and spoken
- Other foreign languages are an advantage (e.g. French, Italian, Spanish, Chinese)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced communication and decision-making skills
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Proficient in German and English – written and spoken
- Other foreign languages are desirable (e.g. French, Italian, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced communication and decision-making skills
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Very good knowledge of German, Italian and English, both written and spoken
- Other foreign languages are desirable (e.g. French, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced communication and decision-making skills
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Very good knowledge of German, French and English, both written and spoken
- Other foreign languages are desirable (e.g. Italian, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us
- Inspecting incoming shipments from our suppliers
- Checking the quality and quantity of the parts delivered
- Assembling parts according to specified orders (order picking)
- Secure, presentable packaging
- On-time shipment of the ordered parts to our customers
- Ensuring customer satisfaction in cooperation with your team and the sales, purchasing and quality management departments
Your profile
- Qualification or professional experience in warehousing or logistics
- Enjoy using software
- Good spoken and written German
- Basic knowledge of English is an advantage
- High degree of diligence and an eye for detail
- Team Player with a sense of responsibility
- Interest in optimizing internal processes
- Reliable, friendly manner
- Interest in the success and growth perspectives of a dynamic startup
What we offer you
- Fast onboarding and continuous feedback
- Insights into manufacturing processes and technology plus materials
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Promoting competence through internal training
- Management of small internal projects
- State-of-the-art technical equipment
- Attractive pay
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Veuillez envoyer votre candidature sans photo et uniquement par e-mail à career@facturee.de.
Les candidatures de femmes et/ou de personnes issues de l'immigration sont explicitement les bienvenues pour tous les postes. FACTUREE garantit l'égalité des femmes et des hommes conformément aux dispositions de la loi sur l'égalité des chances ("Landesgleichstellungsgesetz"). Les personnes gravement handicapées qui sont reconnues comme telles bénéficieront d'un traitement préférentiel lorsque leurs qualifications sont équivalentes.
