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About FACTUREE – The Online Manufacturer
Within the last five years, FACTUREE has managed to establish a completely new form of parts procurement: Until now, it has been incredibly challenging for engineers to find the right manufacturers for their technical components. Due to strong price fluctuations, high quality differences and slow response times, conventional procurement of custom parts was very non-transparent, time-consuming and often frustrating.
With the help of FACTUREE, companies and research institutes can now easily procure their individual components online and on demand. Our team combines their technical know-how with the intelligence of our self-developed software system. Within our network, we always find the most suitable manufacturing partners in terms of quality, lead time and price. Our customers also benefit from rapid quotations and our excellent customer service.
Die Treiber unseres Erfolgs sind unternehmerisches Handeln, Hands-on Mentalität, und Effizienz. Wir sind stolz darauf, dass zu FACTUREE mittlerweile um die 50 Kolleg:innen gehören, und wir organisch weiter wachsen – bislang stets profitabel und ohne Investorengelder. Unsere Arbeitsatmosphäre ist geprägt durch kontinuierliches Lernen, gegenseitige Unterstützung und Potenzialentfaltung. In der täglichen Zusammenarbeit legen unsere diversen Teams besonders viel Wert auf Fairness, Offenheit und Verantwortungsbewusstsein. Mit diesem Teamgeist wollen wir den Markt und unser Unternehmen weiter innovieren.
Are you interested in supporting us on this mission? Become part of our growing team now and help your new colleagues shape the future of Online Manufacturing. At our Berlin site, we are looking for you as our:
Your tasks with us:
- Cooperate with our account managers in processing customer inquiries
- Provide technical evaluation of the requested parts and components
- Calculation of purchase prices and selection of suitable suppliers for each project
- Management of production orders
- Provide clarification to clients regarding technical queries in the ongoing manufacturing process
- Serve as mediator and problem solver in case of complaints
- Establish long-term relationships with our suppliers
- Important to know: in this position, you will not work directly with machines or in any manufacturing process
Your profile:
- Education in engineering, industrial engineering, product design, technical purchasing or mechanical engineering
- University degree is desirable but not a must
- Affinity for technical topics
- Knowledge of manufacturing methods, material science and custom parts is a plus
- First practical experience in supplier management is beneficial
- Routine use of software to increase own productivity
- Pronounced communication and decision-making skills
- High degree of service orientation, inquisitiveness and ability to learn
- Strong organizational skills, enjoys multitasking and has an eye for detail
- Team Player with a sense of responsibility
- Proficient in German and English – written and spoken
- Other foreign languages are an advantage (e.g. French, Italian, Spanish, Chinese)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced communication and decision-making skills
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Proficient in German and English – written and spoken
- Other foreign languages are desirable (e.g. French, Italian, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced communication and decision-making skills
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Very good knowledge of German, Italian and English, both written and spoken
- Other foreign languages are desirable (e.g. French, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us:
- Respond to customer inquiries that come in via email or through our website
- Entering new projects into our self-developed ERP system
- Processing of projects in close cooperation with team partners from our technical purchasing department
- Preparing quotations individually tailored to customer needs
- Answering follow-up questions by e-mail or telephone
- Recording and processing complaints
- Developing long-term customer relationships
- Building and maintaining your own customer portfolio
- Important to know: as an Account Manager, you do not have to do any cold calling or other measures to acquire new customers.
Your profile:
- A specific education is not necessary, because we have many successful career changers in this position
- Practical experience in customer service is an advantage, but not mandatory
- Affinity for technical topics is specially important
- Nice to have: previous knowledge of mechanical engineering, manufacturing technology (especially CNC machining) and materials science
- Great organizational skills and enjoys multitasking
- Pronounced communication and decision-making skills
- High degree of service orientation, inquisitiveness and ability to learn
- Team player based on trust, sense of responsibility and independence
- Very good knowledge of German, French and English, both written and spoken
- Other foreign languages are desirable (e.g. Italian, Spanish)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you:
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and successively assume more responsibility
- Contribution to a meaningful product that has a major impact on the success of our company and the entire staff
- State-of-the-art technology under the motto “best tools money can buy”
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us
- Inspecting incoming shipments from our suppliers
- Checking the quality and quantity of the parts delivered
- Assembling parts according to specified orders (order picking)
- Secure, presentable packaging
- On-time shipment of the ordered parts to our customers
- Ensuring customer satisfaction in cooperation with your team and the sales, purchasing and quality management departments
Your profile
- Qualification or professional experience in warehousing or logistics
- Enjoy using software
- Good spoken and written German
- Basic knowledge of English is an advantage
- High degree of diligence and an eye for detail
- Team Player with a sense of responsibility
- Interest in optimizing internal processes
- Reliable, friendly manner
- Interest in the success and growth perspectives of a dynamic startup
What we offer you
- Fast onboarding and continuous feedback
- Insights into manufacturing processes and technology plus materials
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Promoting competence through internal training
- Management of small internal projects
- State-of-the-art technical equipment
- Attractive pay
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- €365 annual ticket for the BVG Berlin Transport Company
- Regular events in our large office with air-conditioned workspace
Your tasks with us
- Planning, implementation and optimization of performance marketing campaigns for B2B lead generation
- Managing six-figure monthly Google Ads budgets
- Data evaluation with web analytics and data warehouse tools
- Implementation and monitoring of offline conversion tracking
Your profile
- At least 5 years of professional experience in a similar position in a startup or scale up environment
- High level of expertise in search engine advertising and data-driven marketing
- Competence in handling large budgets and ROI optimization
- Experienced in analysis and report writing
- Passion for the latest developments in performance marketing and online advertising
- B2B experience and an affinity for technical topics advantageous
- Strategic thinking and pronounced hands-on mentality
- High degree of self-initiative, sense of responsibility and self-organization
- Empathic appearance and collaborative working style
- Meticulous, efficient approach to work
- German and English language skills, both written and spoken (at least C1)
- Interest in the success and growth perspectives of a dynamic startup
What we offer you
- The opportunity to make a significant impact on our marketing
- Flat hierarchies, a positive working climate and many opportunities to be actively involved in shaping our future
- Training budget and promotion of individual competencies
- Opportunity to grow with us and responsibility from day one
- State-of-the-art technical equipment
- Attractive pay and flexible model in terms of working hours and location
- Pleasant work environment in the Osram Höfe in Berlin close to shopping, fitness studio, brewery, restaurants and bars
- Daily free lunch with your colleagues, freshly prepared by our chef
- Free beverages, snacks, fruit and breakfast
- Subsidy for the train ticket
- Regular events in our large office with air-conditioned workspace
Please send your application without photo and only by e-mail to career@facturee.de.
Applications from women and/or people with a migration background are explicitly welcome for all positions. FACTUREE guarantees the equality of women and men in accordance with the provisions of the Equal Opportunities Act ("Landesgleichstellungsgesetz"). Severely handicapped persons who are recognized as such will be given preferential treatment if they are equally qualified.
